Home Support

We offer a wide variety of home care services to people living in Newcastle upon Tyne, North Tyneside and parts of Northumberland.

"Having the same carers without chopping and changing is excellent compared to other companies used, where we never knew who would arrive or at what time. The standard of care is truly outstanding"
Feedback survey November 2015

Home Support - Care Services

Our home support is tailored to each person's individual needs. Most people are referred to us by Adult Social Services following a thorough assessment of their needs and requirements. However, you can contact us directly and one of our trained home support co-ordinators will visit to determine the extent and nature of the help you need.

Our Home Support service is regulated by the Care Quality Commission (CQC) and is rated as Good in all areas of service delivery and Outstanding for being a Well-led care provider.

Whatever support you need

Our staff provide care, help around the house and companionship, including personal care and maintaining hygiene, administering medication, shopping and cooking, household duties and accompanying you on trips out.

If needed, we can help you to re-adjust to looking after yourself after a hospital stay or illness. Our staff are also experienced in providing palliative care and end of life support.


We aim to provide dedicated teams of either three or four care staff, to ensure that we can provide continuity of care and cover for sickness and holidays. Your care and the service you receive will then be monitored at regular intervals. Calls start at 30 minutes a day, up to a full 24 hours of 1:1 support.

Contact Us

We currently offer Home Support services in Newcastle upon Tyne, North Tyneside and parts of Northumberland.

For more information, please contact:

Lindy Harris
0191 217 1323
Enquires →

Choose from the following services:

  • Independent Supported Living

    Our unique, small group specialist accommodation in a domestic house – the positive alternative to residential care

  • Home Support

    Helping you to continue to live at home and remain independent

  • Day Centres

    Our specialist centres in Newcastle and Hexham, offering fun and therapeutic activities and a break for carers

  • Residential Respite Care

    A home from home, with expert care in a dementia-specialist respite centre in Newcastle

  • Advice and Information

    Need advice on how to support someone with dementia? We have over 20 years’ expertise and offer free advice for people with dementia and their carers