Dementia Guides

You and your family can get free support from a dedicated Dementia Guide – someone with experience who can provide advice and support when you need it.

"The service provided in my opinion is excellent, flexible and very supportive. I cannot thank the team enough. "
Feedback survey, November 2016

How a Dementia Guide can help

Your Dementia Guide will act as your single point of contact, helping you to understand dementia and its effects and guiding you and your family through your journey.

Your Dementia Guide can visit you in your home to provide you with advice about dementia, offering support on a regular basis when you need it. This is a free service available for people with dementia living in Newcastle upon Tyne and the surrounding areas.

They can provide you with contacts for a range of topics, such as arranging a Power of Attorney or advice on healthy living and cooking. They can also help you find other services in your area that may be useful and give advice on any care and support that you may require.

They can advise and recommend a range of products that may help you and your family. They can also provide a selection of free products ranging from clocks and reminders to mobile phone apps and health monitor.

More information

Ask your Dementia Guide for our free information booklets:

  • Is it dementia?
  • Diagnosed with dementia
  • Being a Carer
  • Caring for someone with dementia
  • Living well with dementia
  • Where to live
  • Behavioural changes

They can also help you to access our on-line course on making your home more dementia-friendly.

To arrange an initial meeting with a Dementia Guide, call Rachel Fox on 0191 217 1323 or e-mail

Choose from the following services:

  • Independent Supported Living

    Our unique, small group specialist accommodation in a domestic house – the positive alternative to residential care

  • Home Support

    Helping you to continue to live at home and remain independent

  • Day Centres

    Our specialist centres in Newcastle and Hexham, offering fun and therapeutic activities and a break for carers

  • Residential Respite Care

    A home from home, with expert care in a dementia-specialist respite centre in Newcastle

  • Advice and Information

    Need advice on how to support someone with dementia? We have over 20 years’ expertise and offer free advice for people with dementia and their carers